Key Features

To keep you closely informed on the movement of account balances, maturing term deposits and other transaction activities by activation SMS Alert Service via your designated mobile phone number.

Account balance decrease/increase notification

TD Maturity reminder

Personal information update alert

RPQ expiry reminder

ID expiry reminder

CPI maturity reminder

e-Statement Notification

Mortgage loan repayment reminder

Service Numbers

Service Numbers of SMS Alert Service from Hang Seng (China) begin with:

China Mobile: 10657

China Unicom: 10655

China Telecom: 10659

Or Relationship Manager’s fixed office phone number or unique virtual mobile number (for Beijing and Tianjin only)

“HangSeng” as SMS Service Number for Hong Kong Special Administrative Region Mobile Numbers

SMS Alert Service Application/Amendment/Cancellation

24-Hour Hotline

Prestige Banking Manager (PBM) Phone Banking Service

Branch/Sub-branch

Personal Customer SMS Alert Service Application/Amendment/Cancellation Form

Terms and Conditions for SMS Services

Notes:

The other SMS service (e.g. up-to-date information and promotion offers) and PBM Communication Tool Service are also covered by SMS Service. You can enjoy the aforesaid two SMS services automatically.

SMS Service is only applicable to mobile phone number registered in Mainland China and Hong Kong.

Do not reply any information related to your account number, account balance and PIN number etc.

The Bank has the right to determine from time to time the scope of SMS Service available and the Bank may expand, modify or reduce the scope of SMS Alert Service, but will give notice in advance.